Patrick Tsai is a Principal Business Analyst at Westpac, specializing in cash and transactional banking product delivery. With over 27 years of experience in project delivery, Patrick has held various roles, including Senior Business Analyst at multiple financial institutions such as American Express and Commonwealth Bank. They have led initiatives in cards and scheme compliance, regulatory changes, and transformation projects. Patrick's educational background includes a Graduate Certificate in Project Management from the University of Technology Sydney and a degree in Business Management from Charles Sturt University.
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