Sam Ling is an experienced innovation leader in the FinTech and emerging technology sectors, currently serving as an Innovation Product Owner at Westpac, where they validate ideas and lead experiments to drive digital innovation. Previously, they worked as a Digital Operations Strategist at evolv.D, focusing on digital strategy execution and omni-channel customer experiences. Sam has held multiple roles at IBM, including Senior Consultant in Cognitive and Analytics, where they specialized in digital transformation and AI solutions. They began their career in retail banking as a Service Consultant at ANZ and contributed as an Industry Mentor at RMIT Online, teaching AI strategy. Sam holds a Bachelor of Commerce in Marketing and Finance from the University of New South Wales.
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