Yi Hou

Yi Hou is an experienced Information Technology Manager currently serving as the Head of IT at Westpac, overseeing banking information technology management and assisting with overall business changes at the branch. Previously, they held positions including Head of IT at Siam Commercial Bank, where they managed the establishment of the Shanghai branch, and as Head of IT Governance and Control at First Abu Dhabi Bank. Yi Hou has a history of working with multiple foreign banks, successfully leading initiatives for infrastructure, regulatory compliance, and system implementations across various regions. They possess strong skills in business processes, e-commerce, ITIL, and customer relationship management.