WesTrac provides customers with a wide array of machinery & services for mining & construction that includes Caterpillar.

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Manufacturing

Sales

WesTrac

The South Guildford office focuses on providing field service, maintenance, and engineering support for mining and heavy machinery.

South Guildford

The Tomago office focuses on operational support, project management, and engineering within the resource industries.

Tomago

WesTrac's headquarters in Guildford, United Kingdom

This department manages the installation, maintenance, and repair of equipment in the field.

Field Services

The Customer Support and Solutions team at WesTrac is dedicated to delivering exceptional service and tailored solutions for customers in the mining and construction industries. They work collaboratively to address client inquiries, provide technical expertise, and enhance the customer experience through proactive support and account management. With a focus on innovative technology and product knowledge, the team ensures that clients maximize the value of their Caterpillar machinery and services.

Customer Support and Solutions

The Engineering and Technical Roles team at WesTrac is responsible for designing, developing, and maintaining machinery and systems for the mining and construction sectors. They provide expert support through roles such as mechanical and electrical engineering, technical training, and product management, ensuring that high-quality, innovative equipment meets customer needs. This team plays a crucial role in enhancing operational efficiency and safety across all projects and services offered by WesTrac.

Engineering and Technical Roles

This department focuses on providing assistance and solutions to customers, ensuring satisfaction and resolving inquiries.

Customer Support

This department is responsible for the repair and upkeep of plant machinery and equipment.

Maintenance Services

This department oversees and optimizes operational processes to ensure efficiency and effectiveness across various services and projects.

Operations Management

This department manages the processes and strategies that drive the sales function, ensuring effective communication and coordination among sales representatives.

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Other teams

Customer Support and Solutions

Engineering and Technical Roles

Customer Support

Maintenance Services

Operations Management

Sales Operations