John Lady is an experienced communicator with over nine years in customer service and sales. They have served as a Visitor Assistant at the Architect of the Capitol, welcoming thousands of visitors daily, and have worked as a Tour Guide with Ruchman and Associates, Inc., where they received high praise for their communication skills and enthusiasm. Currently, John is an Audience Services Representative at WETA, where they handle calls and donations while improving training programs. John holds a Master of Science in Strategic Communications from the University of Maryland Global Campus and a Bachelor of Arts in History from the University of Mary Washington.
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