Cindy Liu

Cindy Liu is a seasoned professional in community management and customer relations, currently serving as a Community Manager at WeWork since April 2019, where responsibilities include overseeing daily community operations and enhancing customer satisfaction. Previously, Cindy held the position of Executive Lounge Manager at The PuXuan Hotel and Spa, managing pre-opening tasks and leading a team of 13 staff members. Experience extends to a Customer Success Manager role at AMTT Century (Beijing) Technology Co., Ltd, effectively maintaining relationships with major accounts and achieving high service renewal rates. Additional roles at The Langham Hotels and Resorts and Renaissance Caohejing Hotel further demonstrate expertise in customer service. Cindy holds an MBA from Beijing Normal University and a Bachelor's degree in Human Resources with a focus on Tourism Management from Shenyang University.