Ecco Tan is a seasoned professional in the hospitality industry, currently serving as a Community Manager at WeWork since September 2019. In this role, Ecco oversees monthly profit and loss statements, drives building growth targets, and enhances member satisfaction through community service and events. Prior experience includes managing operations at SANGHA Retreat by OCTAVE Institute as Service Hub Manager, where Ecco supervised a 20-member team across multiple hotel front offices. Additional roles include Assistant Service Hub Manager and Guest Relations Manager at Octave, Duty Manager at Rosewood Beijing, and Guest Services Manager at Shangri-La Group, with a focus on VIP guest services. Ecco's educational background includes a degree in Management and Tourism Management from Central China Normal University.
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