Pamela Carrillo is an experienced professional in customer support and operations within the hospitality and technology sectors. Currently serving as a Member Support Manager at WeWork since October 2022, previously held roles include Member Support Analyst at WeWork and Customer Success Specialist at doctoranytime, where responsibilities involved training medical professionals and managing platform support through HubSpot. Earlier experience includes working as an OTA Analyst Operations at OYO México, focusing on hotel content management and digital channel parity, as well as serving as a Reservations Specialist at Hotel Villas Flamingos Holbox, handling reservations and customer interactions in multiple languages. Pamela began her career as a Reservations Agent at Gran Hotel Ciudad de México and holds a degree in Tourism from Instituto Politécnico Nacional.
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