Amanda S. is an accomplished professional with diverse experience in customer service, operations, and content creation. Currently serving as a COBRA Billing Analyst at WEX since January 2022, Amanda also holds the position of Operations Specialist. Concurrently, Amanda has worked as a Virtual Customer Service Expert at SimplrFlex since August 2019, efficiently resolving over 1,000 chat-based inquiries monthly while adapting to an evolving service platform for multiple retail partners. With a strong background in blogging since October 2015, Amanda produces high-quality content on topics like product and event reviews, and enhances posts with professional photography. Previous roles include Brand Ambassador for BibRave, Contract Profiler for Code of Support Foundation, and Sales Support Representative at AT&T, where exceptional customer relations were consistently achieved. Amanda holds a Bachelor's degree in Psychology with a focus on Child Psychology from the University of North Florida.
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