Hidequel Gonzalez has a strong background in customer success and operations management. Hidequel currently works as a Customer Success Manager at Whatagraph since January 2023. Prior to that, they gained experience at OutPLEX where they held various roles including Operations Manager from August 2021 to December 2022, Customer Experience Senior Supervisor from June 2020 to August 2021, Customer Experience Supervisor from October 2019 to June 2020, and Retention Associate from June 2019 to October 2019. Before OutPLEX, Hidequel worked as a Team Lead at Conduent from August 2018 to May 2019.
Hidequel Gonzalez attended Universidad del Caribe in the Dominican Republic from 2013 to 2017, where they obtained a Bachelor's degree in Accounting. In addition to their formal education, they also completed several certifications, including "Project Initiation: Starting a Successful Project" from Coursera in February 2023, "Foundations of Project Management" from Coursera in August 2022, and "Fluidez de Duolingo en italiano: Básico (Estimado)" from Duolingo in February 2016.
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