WhatCounts
Alan Green is an experienced technical support professional with a career spanning over two decades. Since July 2006, Alan has served as the Technical Support Team Lead at WhatCounts, leading a team of Technical Account Managers and providing primary technical support for up to 25 client accounts utilizing SaaS based systems. Prior to this role, Alan worked as a Business Systems Analyst at Washington Mutual, Inc., supporting Operations Metrics Database reports, and as a Technical Support specialist at MacKichan Software, where responsibilities included maintenance of internal systems and installation of various operating systems. Alan holds a Bachelor of Science degree in Biology from Seattle Pacific University, earned between 1990 and 1994.
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WhatCounts
WhatCounts is an email marketing and personalization platform empowering marketers to elevate customer targeting and daily email strategy and execution. With WhatCounts, marketers can seamlessly fold data into their marketing campaigns to create personalized, 1:1 customer experiences across channels, such as email, social, SMS, and Google Display Networks. Whether working within our SaaS platform or with our full-service digital agency, our team is committed to helping you reach your marketing goals and increase retention, brand affinity, and revenue.