Kyle Kim

Kyle Kim is a seasoned CX Operations Leader specializing in fintech, crypto, and high-growth startups, currently serving as the Senior Manager for Buyer Support and Social Support & Insights at Whatnot. Previously, Kyle held leadership roles at Coinbase, RECUR, and Paxful, where they successfully scaled support teams and implemented innovative customer service strategies. With a Bachelor's degree in Economics from the University of California San Diego, Kyle combines analytical skills with a passion for enhancing customer experiences, demonstrated by notable accomplishments such as launching AI-driven support solutions and achieving significant improvements in customer satisfaction. Kyle's diverse background also includes a unique year as a sous chef in NYC, where they honed their culinary skills and explored the hospitality industry.