Lachon Graybill

Lachon Graybill is an experienced professional with a diverse background in team management and customer service across various industries. Currently serving as Manager Driver Care at Wheels, Inc. since March 2023, Lachon previously held the position of Team Manager at Kaiser Permanente from May 2022 to March 2023. Prior roles include HDE Operations Supervisor and Resolution Expediter at The Home Depot, where responsibilities included managing staff, conducting performance reviews, and analyzing call center metrics to enhance service levels. As Business Manager at Unity Southern Environmental, Lachon oversaw projects and business development, and as Call Center Supervisor with DeKalb County Government, skills in process improvement and customer service management were developed. A Bachelor of Science in Business Administration was earned from Kaplan University, complementing prior training in Culinary Arts at the Art Institute of Atlanta.