Randall Novak

Randall Novak, PMP, serves as the Director of Information Technology Operations at Wheels, Inc. since February 2018, where responsibilities include overseeing IT infrastructure operations, developing IT strategies, and managing a team of 26 IT professionals. Prior to this role, Randall was a Senior Program/Project Manager at Dell EMC from January 2011 to September 2017, delivering enterprise-wide implementation projects including a successful migration to Office365. Randall's career began at IBM from June 1998 to December 2010, where various roles included Service Delivery Manager, Transition Project Manager, End User Services Team Lead, and Quality Assurance Analyst. Earlier experience at NCR Corporation as a Quality Assurance Analyst involved developing software quality assurance plans. Randall holds a Bachelor's Degree in Information Technology/Project Management from Capella University, earned between 2013 and 2016.