Shayan Malik is a skilled professional with extensive experience in customer service and business development within the logistics and transportation sectors. At Leon's Furniture, Shayan served as Customer Service Supervisor, successfully improving customer satisfaction from 72% to 86% while managing daily operations. As Business Development Executive at Celerity Logistics, Shayan coordinated logistics for a fleet of over 300 vehicles, achieving a 10% reduction in fuel costs and saving $50,000 annually. Prior roles include Management Trainee at MOVEX - Move Express & Logistics Pvt Ltd, where effective marketing strategies were developed, and Fleet Associate at Zipcar, focusing on route planning and fleet maintenance. Currently, Shayan works as a Customer Support Specialist at Wheels, LLC. Shayan holds a Bachelor of Commerce (Honors) in Finance from York University and a High School Diploma in Accounting and Business/Management from St Joseph Catholic High School.
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