Steve Bufton

Vice President, Service Operations

Steve Bufton serves as Vice President of Service Operations at Wheels, Inc. since February 2023, leading initiatives across Driver Care, Fleet Team, and Maintenance Operations. Bufton has a diverse experience that includes significant leadership roles at Donlen, where the individual oversaw combined operations post-mergers and managed comprehensive Fleet Maintenance and Driver Safety programs. Previous positions include driving operational excellence at Crate and Barrel, Capital One, and FTD, emphasizing customer experience and operational efficiency. Steve Bufton began the professional journey at Quill, excelling in customer service and contact center operations. The educational background includes a Bachelor of Science in Business Administration and Management from the University of Wisconsin.

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