Shashi Kumar

Shashi Kumar is a business and customer service professional with over 14 years of experience in various operational roles, including Learning and Development, Customer Relationship Management, and Team Management. They have held positions such as Head of Customer Service at WheelsEye and Manager of Client Support at Shiprocket, where they demonstrated expertise in process improvement and customer satisfaction enhancements. Shashi possesses a Master's Degree in Operations Management and Supply Chain from Amity University, along with a Bachelor's degree from Indira Gandhi National Open University.