Brad C.

Brad C. currently serves as a Senior Technical Program Manager at Wheels Up since May 2023. Prior experience includes a 21-year tenure at Microsoft, where roles spanned from Senior Product Manager, focusing on the strategy and delivery of customer-facing technical requirements for the Office Customer Experience engineering group, to Supportability Program Manager, where responsibilities included global Office 365 Azure Active Directory integration and customer support strategy. Other significant positions at Microsoft included Services Support Manager, Program Manager, and Support Escalation Engineer, managing support services, engineering releases, and resolving critical support escalations for enterprise clients. Earlier in the career, Brad C. worked as a Customer Support Manager at NCompass Labs, overseeing a team providing technical support for content management systems. Brad C. holds an Associate degree in Computer Science from Okanagan College.