Emily Downes is a skilled professional with extensive experience in account management and business development, currently serving as a Senior Account Manager at Wheels Up since August 2019. In this role, Emily excels in building and maintaining relationships with Members, analyzing spend and usage to provide tailored recommendations, and communicating the values of various Membership and Fund tiers. Prior to Wheels Up, Emily was a Business Development Manager at Chute Gerdeman, where responsibilities included client communication and opportunity research, and a Senior Sales Operations Associate at NetJets, focusing on team training and brand representation. Additional experience includes roles in sales and marketing across various companies and an educational background in Business Administration from Boston University and Fashion Merchandising Management from the Fashion Institute of Technology.
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