Rosa Williams is a seasoned professional with extensive experience in billing and service operations. Currently serving as the Senior Director of Billing Operations at Wheels Up since June 2022, Rosa previously held several key positions at MDSL from January 2013 to June 2022, including Director of Global Service Operations and Senior Manager of Client Invoice Operations. Rosa's early career includes roles such as Account Manager focused on client success at MDSL and Customer Service Team Lead at Tangoe. Rosa began the professional journey at HCL Expense Management Services as an Invoice Manager. Educational qualifications include a Bachelor's degree in Business, Management, Marketing, and Related Support Services from Montclair State University, as well as an Associate's degree in Accounting from Berkeley College.
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