Wheely Ltd., commonly known as Wheely, is a multinational vehicle for hire company which allows users to book chauffeur-driven journeys in a luxury vehicle either on-demand or in advance as reservations.

Transportation

Wheely

Wheely's headquarters in London, United Kingdom

This department handles inquiries and provides assistance to customers to ensure a satisfactory experience.

Customer Support

The Engineering team at Wheely Ltd. is responsible for designing, developing, and maintaining the technology platform that powers the company's luxury chauffeur-driven vehicle service. This includes creating robust backend systems, ensuring high-quality iOS and Android mobile applications, maintaining rigorous QA standards, and continually enhancing software security. The team also focuses on integrating advanced analytics to optimize service delivery and customer experience.

Engineering

The Customer Support Team at Wheely is responsible for delivering outstanding service to users by handling their inquiries, resolving issues, and ensuring a seamless and luxurious chauffeur-driven journey experience. This team works collaboratively to manage customer relationships, address fraud concerns, and continually enhance the overall customer experience.

Customer Support Team

The Operations and Quality Team at Wheely ensures the seamless functioning and high standards of the chauffeur-driven service. This team oversees fleet management, driver training, and customer service operations, aiming to consistently deliver a premium ride experience. They implement operational strategies, maintain service quality, and handle customer interactions across the regions they operate.

Operations and Quality Team

The Design Team at Wheely is responsible for crafting the visual and experiential aspects of the brand's luxury chauffeur-driven services. They work on everything from user interface design for the app to marketing collateral, ensuring a cohesive and high-end brand presence. This team collaborates closely to produce aesthetically pleasing and effective communications that elevate the user experience.

Design Team

This department ensures product quality through testing processes and automation strategies.

Quality Assurance

The Recruitment and Talent Management team at Wheely is responsible for attracting, hiring, and retaining top talent to ensure the company has the skilled professionals needed to provide premium chauffeur-driven services. This team oversees the full recruitment process, from sourcing candidates to onboarding, and works strategically to manage and develop the workforce in alignment with Wheely's business goals.

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Other teams

Engineering

Customer Support Team

Operations and Quality Team

Design Team

Quality Assurance

Recruitment and Talent Management