Justin Williames is a seasoned CRM consultant with extensive experience in leading customer relationship management and lifecycle strategies across various industries. Currently at Whering, Justin drives CRM initiatives and engagement strategies while embedding Braze as a core platform. Previous roles include significant contributions at The Grants Hub, Linktree, and GoTransit Media Group, where Justin modernized CRM frameworks, improved data integration, and designed automated marketing journeys that enhanced user engagement and drove subscription growth. With a strong foundation in data governance, privacy compliance, and cross-functional collaboration, Justin has consistently delivered measurable results in retention and monetization strategies throughout a diverse career spanning organizations like Depop, Trainline, Deliveroo, and Oracle. Justin holds a Bachelor of Business in Marketing from the University of the Sunshine Coast.
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