Andy Rutherford is an experienced IT professional with a strong background in customer support and team leadership. Currently serving as an IT 3rd Line Support Analyst at whg, Andy previously held the position of Service Centre Team Leader (Engineering) at Circle Housing Group from May 2007 to March 2016, where responsibilities included leading a technical team to deliver exceptional IT customer services and managing incident and request fulfilment processes aligned with ITIL standards. Andy's prior roles also include Senior IT Officer positions at both Circle Housing Group and Mercian Housing Association, and Customer File Administrator at Selco Builders Warehouse. Andy holds an MEng in Mechanical Engineering from The University of Sheffield and has achieved 10 GCSEs and 4 A Levels from Biddulph High School.
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