Dylan Williams is an experienced professional in resource planning and operations management, currently serving as the Subscription Operations Manager at Which? since January 2019, following a role as Resource Planning Analyst. Dylan’s expertise includes innovative solutions for long-range forecasts, advanced capacity planning, tactical forecasting, scheduling, and detailed management information. Prior to Which?, Dylan held various positions at Virgin Media from October 2009 to December 2018, including Systems Admin Support Manager, Realtime Performance Analyst, and Customer Service Representative. Earlier experience includes serving as Production Manager at Artizan Designs from September 2004 to October 2009. Education includes attendance at Ysgol Gyfun Gymraeg Glantaf from 1982 to 1989.
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