Karen H. is a Lead Product Manager at Which?, focusing on data-driven decision-making and customer outcomes. With extensive experience as a product leader, Karen previously held senior roles at IG Group, where they managed client servicing and payments, as well as delivering user experiences across various platforms. Karen also worked at Lloyds Banking Group and TSB Bank, specializing in corporate banking and retail mortgage product management. An advocate for small businesses, Karen has provided consulting services and has been involved in mentoring and community support initiatives. Currently, Karen is pursuing a BSc (Hons) in Applicable Mathematics and Computing Science at Manchester Metropolitan University.
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