Richard Williams

Richard Williams is a skilled Senior User Researcher currently employed at Which? since October 2022, bringing extensive experience from a previous role as Senior User Researcher at Citizens Advice from January 2016 to October 2022. During the tenure at Citizens Advice, Richard also held positions as User Researcher, Impact and Evaluation Analyst, Impact and Evaluation Support Officer, and Policy Research Intern, showcasing a diverse skill set in user research and evaluation. Richard holds a Bachelor of Arts degree in Social and Political Sciences from the University of York, completed in 2015.