Stephen Allen

Stephen Allen is an accomplished design leader with extensive experience in product design and user research. Currently serving as Head of Product Design and User Research at Which? since September 2025, Stephen previously held the position of Head Of Design at Confused.com, where responsibilities included leading user research, product design, and marketing design across various channels. A background includes roles such as Digital Product Designer at Sparck, User Experience Design Manager at RAC, and Deputy Creative Head at Nationwide Building Society, demonstrating a strong track record in managing multidisciplinary teams and driving user-centered design initiatives. Stephen's earlier career included freelance positions as an Art Director with notable agencies and a focus on delivering impactful campaigns for prestigious clients. Educational qualifications include a Bachelor's Degree in Graphic Design from Bath Spa University and a Foundation Certificate from Ravensbourne University London.