Joel Finney currently serves as Sr. Manager of IT Service Management and ServiceNow Platform Owner at Whirlpool Corporation, where responsibilities include leading a team of nine, managing vendor relationships, and overseeing the governance of ITSM, ITOM, and the ServiceNow platform for IT & HR operations. Previous roles at Whirlpool include manager positions focused on hardware and software asset management as well as network operations, overseeing significant budgets and extensive hardware inventories. Prior to Whirlpool, Joel Finney served as a Captain and Signal Officer in the US Army, where mission planning and the management of various communications equipment were key responsibilities. Joel Finney holds a Bachelor of Arts in History from Western Michigan University.
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