William Etheridge has extensive experience in information technology and trade support roles. At Whirlpool Corporation, from March 2018 to December 2019, William served as a Senior Representative in Trade Partner Support, focusing on Contact Center architecture and integrations, with an emphasis on CRM platform migration. Prior experience includes positions as an Information Systems Analyst and Senior Information Systems Analyst at Aerotek, where William contributed to trade customer support. William is currently pursuing a Bachelor of Science in Computer Science at the University of Illinois Springfield and holds an Associate of Science in Computer Programming from Lake Michigan College, where a 4.0 GPA was achieved.
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