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Andrew Moir

Service Delivery Manager - Operations at Whitbread

Andrew Moir is an experienced IT professional with a strong background in service delivery and network management. Currently serving as a Service Delivery Manager - Operations at Whitbread since February 2023, Andrew previously held the position of Senior Service Delivery Manager at DFS from February 2021 to February 2023. Prior to that, extensive experience was gained at Wilko, where Andrew progressed through various roles from IT Support Technician to Service Delivery Manager between 2002 and February 2021. Key responsibilities included managing IT services, handling third-party suppliers, refining incident processes, and leading a network team. Significant achievements include reducing IT costs by £1 million in the 2018-2019 financial year and enhancing service delivery through process improvements. Andrew has a foundational education from Valley Comprehensive Worksop.

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