Gabriela Leon is an accomplished hotel management professional with extensive experience in the hospitality industry, currently serving as a Multi-Site Hotel Manager at Whitbread since August 2019, overseeing four Premier Inn Hotels in the Gatwick area. Gabriela has demonstrated expertise in managing hotel operations, leading teams to improve performance, and implementing effective training processes, as evidenced by previous roles as Operations Manager at both InterContinental Hotels Group and Crowne Plaza Felbridge. With a strong foundation in customer operations from Canon (UK) and a background in various hospitality positions at Holiday Inn, Gabriela has consistently driven guest satisfaction and operational efficiency throughout a career that began in the airline industry with Continental Airlines. Gabriela holds a Master's degree in International Hospitality and Tourism from Schiller International University and has bachelor's degrees in Physics and Mathematics as well as Graphic Communications from relevant institutions.
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