Ian Vance is a seasoned operations management professional with extensive experience at Whitbread since July 2013, currently serving as a Multi-Brand Regional Operations Manager. In this role, Ian leads teams to enhance guest experiences while achieving brand objectives, collaborating with various operational teams. Previously, Ian was a General Manager responsible for overseeing restaurant and bar operations, leading a team of up to 40 staff to meet brand standards and financial targets. Prior to Whitbread, Ian worked at Pizza Hut UK & Ireland from 2001 to 2013, progressing from team member to General Manager over a span of 12 years. Ian's educational background includes training in operational skills and management from various institutions, including St Helens College.
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