Jamie Tailor is an accomplished project manager with extensive experience at Whitbread since May 2017, progressing through roles such as IT Project Lead and Change Analyst, where responsibilities included overseeing change initiatives and improving guest experiences. Notable contributions involved documenting processes, enhancing compliance, and fostering a culture of continuous improvement within the Guest Support department. Prior experience includes roles as a Product & Pricing Analyst, managing menu and pricing changes in the hospitality sector, and a Guest Relations Advisor addressing customer complaints. Brief tenure at Luton Airport involved providing customer assistance, while earlier work at Primark focused on stock management and customer service. Jamie Tailor holds a Bachelor's degree in Information Technology from De Montfort University, earned from 2013 to 2016.
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