Michael Woodley is an IT Service Delivery Lead at Volkswagen Group UK Ltd, known for being proactive and customer-focused. With a strong background in Service Management, they have successfully held roles at various organizations, including McDonald's and TUI, where they championed incident and problem management processes. Michael's experience includes providing application support at Westfield, and delivering 2nd line support for bespoke applications at Anheuser-Busch InBev. They hold a Bachelor of Science degree in Business Information Technology from the University of Bedfordshire.
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