Paul James is a seasoned Senior CRM Manager with ten years of experience leading CRM strategies for prominent brands in retail, telecoms, and gaming. They have successfully driven transformations in customer engagement and retention through innovative multi-channel strategies at organizations like The Rank Group and Currys. With expertise in personalization, automation, and performance optimization, Paul has significantly enhanced customer journeys and elevated revenue across platforms. Currently, they serve as a CRM Manager at Whitbread, continuing to leverage their extensive skill set in the industry.
This person is not in the org chart
This person is not in any teams
This person is not in any offices