Founded 2013, WHL Consultants is an AI-first company that began in health, disability and life insurance strategy, insurtech, risk-transfer strategy and has since evolved into broader strategy, solution appraisal and innovation consulting across multiple industries in Southern Africa with a proven record of partnering with insurers, medical aid schemes, regulators and governments on strategy, transformation and innovation. Its ClaimsAI platform uses enterprise-wide AI to reduce claims risk, analyse and act on medical aid scheme, disability insurance and life insurance claims within a centralised database and identifies at-risk insureds/employees before claims hence enabling improved profitability, solvency and productivity. 

As an esteemed Corporate Partner of the Insurance Institute of South Africa (IISA), WHL Consultants delivers integrated consulting services, serving insurers, employers, brokers, agency intermediaries, financial advisors, healthcare professionals and fund managers with tailored services spanning product training, claims adjudication, disability consulting, employee wellness, and digital underwriting strategy.  Our long-standing engagements with top-tier insurers, including in South Africa and Botswana, and most recently Eswatini, testify to our trusted reputation and robust client propositions. 

WHL Consultants had the honor of creating and leading the delivery of IISA’s Digital Claims and Underwriting Programme, where we applied AI to streamline life insurance processes. Through collaborative efforts, the initiative supported IISA’s membership growth, strengthened industry partnerships, and contributed to measurable improvements in underwriting speed, claims accuracy, and digital adoption across South Africa’s insurance landscape.
Co-Creator of Botswana’s first Tiered Rewards Benefit platform, TSHEPO REWARDS PROGRAMME.


WHL Consultants

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WHL Consultants

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