Bryan McCarthy is an experienced operations manager currently working at WHOOP since April 2023. Prior to this role, McCarthy served as Customer Operations Manager at Coinbase from September 2021 to February 2023, where responsibilities included leading a global social media team and collaborating with marketing and product teams on campaigns. From October 2015 to August 2021, McCarthy held various positions at Uber, culminating in the role of EMEA COE Analytics & Insights Manager, overseeing remote analytics teams and enhancing operations. Earlier positions included Senior Team Lead, where leadership focused on incident response agents, and Senior Operations Specialist, facilitating data-driven operational improvements. McCarthy began a career in customer support with roles at Apple as a Senior Apple Care Technical Advisor and at Arise Europe providing technical assistance. Academic credentials include a FETAC Level 5 in Network Maintenance & Programming from Limerick College of Further Education.
Sign up to view 0 direct reports
Get started