Tom Ross is an experienced IT Business Analyst currently employed at WHSmith since August 2016, where responsibilities include gathering project requirements and designing solutions for system integration. Previous roles at WHSmith also include Project Planner and Workload & Communications Project Planner, contributing to key projects and improving efficiency through new communication platforms. Prior experience at Tesco PLC involved leadership roles such as Petrol Filling Station Team Leader and Customer Delivery Assistant, focusing on high customer satisfaction and team development. Tom Ross holds a BA in Business and Retail Management from Oxford Brookes University and has a background in stock control and undergraduate placement experience within Tesco.
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