The company was formed by Henry Walton Smith and his wife Anna in 1792 as a news vendor in London.

Retail

WHSmith

This department focuses on managing and optimizing the delivery of services to ensure customer satisfaction and operational efficiency.

Service Delivery

This department is responsible for assisting customers with their purchases, providing product information, and ensuring an optimal shopping experience.

Retail Sales

This department oversees the coordination and execution of operational activities across various segments of the organization.

Operations Management

This department oversees the planning, execution, and monitoring of projects to ensure timely and efficient delivery.

Project Management

This department manages financial planning, analysis, reporting, and related activities to support the organization's financial health.

Finance Department

The Operations and Logistics team at WHSmith is responsible for ensuring the efficient movement and distribution of products across the company's various channels, including travel, international, and high street stores. This team oversees supply chain management, optimizes transportation logistics, and coordinates with distribution centers to streamline operations. They work collaboratively to enhance service delivery and maintain the company's commitment to customer satisfaction while adapting to evolving market demands.

Operations and Logistics

This department oversees the management and functionality of retail stores to ensure operational efficiency.

People (2)

Jobs (0)

Other teams

Retail Sales

Operations Management

Project Management

Finance Department

Operations and Logistics

Retail Operations