Vanessa Fullerton is a seasoned professional with extensive experience in service management, currently serving as the Head of Service Management & Transition and Head of Service Design & Transition at Wickes since May 2023. Prior to this role, Vanessa contributed as a Senior Service Manager at Whitbread from June 2021 to May 2023, focusing on Service Management across various services including Digital and Data. Additionally, Vanessa held the position of Senior Service Delivery Manager at Sainsbury's and Argos, delivering expertise in similar domains from February 2020 to June 2021 and June 2018 to February 2020, respectively. Vanessa's career began at Volkswagen Group UK Ltd in January 1998, where a variety of roles were undertaken, including IT Service Delivery Manager and IT Change Manager, culminating in significant experience in the field over a 20-year tenure.
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