Aya Ibrahim

Aya Ibrahim is an accomplished Product Manager at WideBot, leading the development of third-party app integrations and enhancing user experience within the marketplace while also improving customer interactions on the Zid platform through personalized chatbots. Previously, Aya served as a Customer Success Manager at Knawat, where responsibility included building a customer onboarding team, and as a Merchant Success Supervisor at ExpandCart, overseeing multiple teams and customer onboarding services. Aya's career began in customer service roles at Emaar Misr, malomatia, and Orange Egypt, showcasing a strong foundation in customer support and technical assistance. Aya holds a Bachelor's Degree in Art History from Cairo University and a diploma in Special Education and Teaching.