Joe Keil

Joe Keil is an experienced professional in customer success and account management, currently serving as a Strategic Account Manager at Widewail since August 2024. Previously, Joe held roles at Guideline, where responsibilities included senior participant support and customer success, handling escalations, and collaborating across departments. Joe's career also includes positions at IIS Financial Services and Personal Capital, focusing on client onboarding and service. Joe started in financial services at TIAA, supporting retirement plan participants, and has a foundation in economics and business from St. Lawrence University and is currently pursuing a Master of Professional Studies in Analytics at Northeastern University.