PS

P Saraswat

Category Head at Wify Technologies

P Saraswat has a diverse work experience spanning various industries and roles. They started their career as a Manager of Customer Service at DHL Worldwide Express in 1992, where they were responsible for improving service standards and managing customer service functions. In 1999, they joined DSS Mobile Communication Limited as a Customer Care Manager, where they handled customer relationship management and managed service teams at multiple locations.

In 2002, Saraswat joined Tata Teleservices as the Head of Public Office, and in 2004, they moved to Reliance Communications as the Head of Customer Care. At Reliance Communications, they also held roles such as Head of Acquisition Process Interface and Head of Postpaid Acquisition, Usage & Revenue. During their tenure, they were responsible for subscriber documentation, credit verification, and reducing payment defaults. They also had continuous interactions with regulatory authorities.

In 2016, Saraswat joined Yug Decor Limited as a Management Consultant and worked until 2022. Finally, in 2022, they joined Wify Technologies as the Category Head.

Overall, Saraswat's work experience showcases their expertise in customer service management, customer relationship management, and leadership roles in the telecommunications and logistics sectors.

P Saraswat's education history is as follows:

From 1998 to 2001, P Saraswat pursued an M.B.A degree at Indira Gandhi National Open University.

Between 1993 and 1995, P Saraswat attended Gujarat University and obtained an L.L.B degree with a specialization in Taxation.

In 1991 and 1992, P Saraswat studied at Bharati Vidyapeeth and completed a PGDM degree with a focus on Computer Application.

During the academic year 1990 to 1991, P Saraswat also attended Bharati Vidyapeeth and earned a PGDM degree specializing in Industrial Relation & Personal Management.

Finally, P Saraswat attended Gujarat University from 1987 to 1990, where a B.Sc degree was awarded in the field of Physics.

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Timeline

  • Category Head

    May, 2022 - present