Le premier assistant intelligent qui digitalise le support informatique !

Wikit est une solution de type chatbot qui permet à une DSI de traiter de façon automatisée les différentes demandes d’assistances de ses utilisateurs informatiques.

Notre promesse :
- Augmenter la satisfaction des utilisateurs
- Optimiser les charges au niveau de la DSI

La plateforme technologique Wikit est basée sur le moteur d’intelligence artificielle IBM Watson. Elle regroupe tous les éléments permettant de construire un assistant virtuel intégré à votre système d’information :
- Connecteur logiciel ITSM
- Gestion base de connaissances
- Connecteur outil de Messaging

AI/ML

Software

Wikit

The Lyon office focuses on business development, customer success, and engineering across various tech sectors.

Lyon

Alban Costa

Pauline Zucca

Yvan Levacher

Christophe Bouvard

This department focuses on developing and implementing artificial intelligence solutions, with a specialization in natural language processing.

Artificial Intelligence

This department focuses on the design, development, and implementation of software applications and solutions.

Software Development

This department focuses on optimizing business processes and solutions through engineering principles.

Business Engineering

This department is responsible for ensuring customer satisfaction and engagement by managing relationships and driving value from the company's products or services.

Customer Success

This department is responsible for defining product vision, strategy, and execution to meet customer needs and drive business success.

Wikit

Org chart

Teams

Artificial Intelligence

Software Development

Business Engineering

Customer Success

Product Management

Offices

Wikit

Org chart

Teams

Artificial Intelligence

Software Development

Business Engineering

Customer Success

Product Management

Offices

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