The Monkido® Aerial Adventure has unleashed primal fun & games where the northern river valley meets endless vistas in Fort McMurray, AB! Adults, teens, and kids are hanging out and enjoying nature-based games on unique "pawd"-mounted obstacles that climb, zip, jump, and swing through the tree-tops. Multi-level platforms hover two to twelve meters (four to forty feet) above ground on site at Vista Ridge, now a year-round stop for outdoor recreation.

Travel & Leisure

WildPlay

The Niagara Falls office focuses on customer service and adventure experiences, enhancing visitor engagement and safety.

Niagara Falls

WildPlay's headquarters in Victoria, Canada

The Maple Ridge office specializes in guest support and outdoor adventure guidance in the scenic landscapes of British Columbia.

Maple Ridge

Tom Benson

Richard Van Leeuwen

Daniel D

This department organizes and oversees adventure-related activities and experiences.

Adventure Services

This department focuses on enhancing customer interactions and satisfaction through specialized expertise and strategic consultancy.

Customer Experience

The Customer Experience Team at WildPlay is dedicated to ensuring all guests have a memorable and enjoyable experience on the Monkido® Aerial Adventure. This team, comprised of Adventure Course Guides, Customer Service Agents, Duty Managers, Adventure Guides, and a Guide Lead, focuses on providing exceptional customer service, guiding participants through the aerial courses, ensuring safety, and addressing any inquiries or concerns to enhance guest satisfaction and promote a love for outdoor recreation.

Customer Experience Team

This department handles inquiries and resolves issues related to customer services and sales.

Customer Support

This department focuses on creating and executing online marketing strategies to enhance brand visibility and engagement.

Digital Marketing

This department provides oversight and direction for element-related inquiries and support.

WildPlay

Org chart

Teams

Adventure Services

Customer Experience

Customer Experience Team

Customer Support

Digital Marketing

Guidance Services

Offices

WildPlay

Org chart

Teams

Adventure Services

Customer Experience

Customer Experience Team

Customer Support

Digital Marketing

Guidance Services

Offices

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