Chrys Collier has extensive experience in technical support and quality assurance, currently serving as a Quality Engineer I at Wiley since March 2014, where responsibility includes creating Cypress automation scripts for the zyBooks team. Previous roles at Wiley encompassed Tier II Community Technical Support Representative and Tier I Product Technical Support, where high customer satisfaction metrics were consistently achieved. As of May 2023, Chrys has also taken on the role of Owner at Dungeon Loot, LLC, focusing on strategic direction and growth. Educationally, Chrys holds a Bachelor of Science in Information Technology, Programming and Software Development from Purdue Global and an Associate of Applied Science in Data Analytics from Ivy Tech Community College.
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