Devon Henry

Salesforce Admin | CRM Systems Business Lead - Sales Operations at Wiley

Devon Henry, MS.B.A, currently serves as Salesforce Admin and CRM Systems Business Lead for Sales Operations at Wiley, where responsibilities include collaborating with sales leadership to enhance workflow efficiencies through CRM tool optimization. Devon has actively participated in various initiatives, including founding the Black Employee Resource Group and contributing to the Hoboken Community Builders, focusing on community inclusion and diversity. Previous experience includes roles at Kaplan as a Career Coach, facilitating student transitions to professional environments, and multiple positions in sales and customer success within Wiley and Best Buy. Educational background includes a Master's degree in Business Analytics from Rutgers University and a Bachelor of Business Administration in Marketing from Baruch College, among other certifications.

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