Emmy Torres is a seasoned professional in partner success and operations management, currently serving as the Partner Success Operations Manager at Wiley since July 2022, where responsibilities include overseeing systems and technologies. Previously, Emmy held various roles at Wiley Education Services, including Senior Reimbursement Specialist, managing a $4M tuition reimbursement program, and Reimbursement Specialist, ensuring efficient processing of client requests. Emmy's experience also includes program management and advisory roles at Valencia College, focusing on student development and alumni relations, along with a variety of positions at other institutions such as CenturyLink and W & M Properties of CT, which involved operational support and budget management. Emmy holds a Project Management Certification from Cornell University and advanced degrees in Management and Organizational Behavior.
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