Mark Butcher is an experienced IT professional focused on digital employee experience and productivity strategy. They currently work in a service-focused management role, leveraging extensive management and technical skills to enhance the IT function within their organization. Previously, they held various positions at Wiley, including UK Desktop Support Manager and Director of Technical Support, where they led large teams and drove service delivery improvements. Mark began their career with Prodrive and the Subaru World Rally Team, offering IT support at high-profile motorsport events. They earned a degree from the University of Gloucestershire between 2002 and 2005.
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