Reilly Ballantyne is an accomplished Customer Success Manager currently at Wiley, where responsibilities include driving the adoption and retention of courseware and supporting faculty in implementing digital solutions. With extensive experience in customer service and event management, prior roles include Customer Success Manager at Hart House UofT, overseeing front-of-house operations in a live performance environment, and various creative positions in design, including Art Director and Designer for publications. Educational credentials include a Post-Graduate Certificate in Publishing from Centennial College and a Bachelor of Arts from the University of Toronto, complemented by a strong background in creative direction and editorial work.
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